Direct Payouts – Always

    Unlike other managers, we never touch your money. All guest payouts go directly to your account from the booking platforms. You see what your property earns in real time – no waiting, no mark-ups, full control.

    Monthly Performance Reports

    Clear, transparent reporting – revenue, occupancy, reviews, and more. No fluff – just the numbers that matter, delivered monthly so you can track performance and growth.

    Multi-Platform Management

    Your property listed, synced, and managed across all major platforms – Airbnb, Booking.com, Vrbo, and more – with one central system keeping everything aligned.

    24/7 Guest Communication

    We handle every message, day or night – from booking questions to late-night check-in help. No missed enquiries, no lost bookings – just happy guests and five-star reviews, all without you needing to lift a finger.

    Cleaner & Linen Scheduling

    We coordinate reliable, vetted cleaners and linen services – ensuring your property is spotless and guest-ready after every stay. You stay in control – we make sure it runs smoothly.

    Dynamic Daily Pricing

    We use smart pricing tools that automatically adjust your nightly rates – optimising occupancy and maximising income based on local demand, events, and market trends. No guesswork – just steady, optimised returns.

    Guest Support & Issue Handling

    From misplaced keys to last-minute requests – we’ve got it. We handle all guest-related issues directly, protecting your time, your peace of mind, and your reputation.

    Listing Optimisation

    We craft listings that convert – keyword-rich descriptions, beautiful visuals, and data-backed strategies to boost visibility across platforms. Our focus is bookings, not just aesthetics.

    FAQs

    Frequently Asked Questions

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    General Management

    1. What does Prymeo actually manage for me?

    We handle everything – guest messaging, cleaning and linen scheduling, pricing optimisation, listing creation and maintenance, issue resolution, and reporting. Our goal is to take the day-to-day stress off your plate while maximising your property’s performance.
    2. Do I still have control over my property?

    Yes – 100%. You maintain full ownership, visibility, and control. We operate transparently and keep you informed, but you make the final call on anything important.
    3. Where does Prymeo operate?

    We manage serviced accommodation properties all across the UK. Our systems and team are fully remote-ready, meaning we can support your property no matter the location.

    Payments & Financials

    1. Do you handle the guest payments?

    No – and that’s what makes us different. All payouts go directly to you, not to us first. You receive payments straight from the booking platforms, and we never withhold or delay your income.
    2. How do I pay Prymeo for your services?

    We invoice you separately for our management fee, either monthly or annually depending on your chosen plan. Since guest payments go directly to you, our fee is always clear, upfront, and separate.
    3. Are there any hidden charges or mark-ups?

    None at all. We believe in full transparency – no surprise deductions, no inflated service charges. You see exactly what your property earns, and exactly what you're paying us for.

    Guest Experience

    1. Who responds to guests and when?

    Our guest support team is available 24/7 – meaning guests always get a fast, friendly reply, whether it’s a booking question or a midnight check-in issue. You're never stuck handling it yourself.
    2. What happens if there’s a guest issue or emergency?

    We handle all guest-related problems directly – whether it’s lost keys, cleaning complaints, or urgent repairs. We’ll keep you updated as needed, but there’s no stress on your end.

    Operations & Cleanings

    1. Who handles the cleaning and linen?

    We work with trusted local cleaners and linen providers. We coordinate and schedule all changeovers, quality-check each job, and make sure your property is always ready for the next booking.
    2. Can I use my own cleaners or suppliers?

    Absolutely – if you have people you trust, we’re happy to work with them. We can also recommend vetted professionals if you’d prefer a hands-off approach.

    Marketing & Bookings

    1. Which booking platforms do you list my property on?

    We list and manage your property across all major platforms – including Airbnb, Booking.com, and Vrbo – and keep all calendars, prices, and messaging perfectly synced.
    2. How do you set the nightly price for my property?

    We use dynamic pricing tools that adjust daily based on market demand, competitor activity, local events, and seasonality. This ensures you stay competitive while maximising income.
    3. Can I still take direct bookings myself?

    Yes – we can support direct bookings if you have your own channels or repeat guests. We’ll make sure everything is logged and managed properly within your property calendar.

    Transparency & Reporting

    1. Will I receive updates or reports on how my property is doing?

    Yes – every month, we send you a detailed performance report including revenue, occupancy, reviews, and more. You’ll always know how your property is performing.
    2. Can I check bookings and earnings myself?

    Of course – since you receive the payouts directly, you can log into your Airbnb or Booking.com account at any time and view bookings, earnings, and guest messages in real time.